How We Deliver

Stand on our Shoulders.

A successful implementation can be a pivotal moment for any business, marking a crucial step towards future growth and operational excellence. However, achieving this requires careful planning and close attention to detail. Whether it’s guiding your sales team to transition from unreliable spreadsheets to a robust, integrated solution, or ensuring every step of your implementation is seamless, KMS is here to support you at every stage.

Building on 20 years CRM experience in construction and manufacturing CRM

At KMS, we bring over a century of combined expertise to each consultancy engagement. We know that for your implementation to deliver long-term value, every aspect must be thoroughly analysed and optimised. Our consultants collaborate with you to refine your sales processes and ensure the smooth adoption of new systems, moving away from outdated tools that no longer meet your needs.

Consultancy is a cornerstone of our CRM implementation process, ensuring that the system is customised to fit your construction business’s unique needs. From the initial scoping and business analysis through to configuration, customisation, data migration, and the final go-live phase, our consultants are dedicated to delivering a smooth and efficient development process within your specified timeline.

Our expertise extends beyond just the implementation phase. Recognising the importance of knowledge transfer, we provide comprehensive administrative training to empower your team. This ensures that your in-house staff are fully equipped to manage and optimise the CRM system independently, facilitating long-term success and operational efficiency.

At KMS, we are committed to providing not just a system, but a tailored solution and ongoing support that ensures your construction CRM system operates seamlessly and effectively.

Latest news

Why Construction Needs to Rethink Its Digital Foundations

KMS Featured in Construction Industry News: How Construction Firms can Build Solid Digital Foundations We’re pleased to be featured in the latest edition of Construction Industry News, in an article exploring why...

Driving Digitisation in Construction from Start to Finish

KMS Spotlighted in PBC Today: Driving Digitisation in Construction from Start to Finish We’re excited to share that KMS has been featured in PBC Today as part of a press release discussing...

The Golden Thread: Building the foundation for success with construction CRM

KMS Featured in New Civil Engineer: Building the Foundation for Success with Construction CRM We’re proud to be featured in New Civil Engineer as part of a thought leadership piece exploring how...

Unlocking Better Data Views in Dynamics 365: Power Apps Grid Control Explained

As a Microsoft partner specialising in CRM systems for the construction industry, we’re always excited to see enhancements that make everyday processes more efficient. One recent update to Microsoft Dynamics 365 delivers...

Why Your Construction CRM Isn’t Working

In the construction industry, many companies find that generic Customer Relationship Management (CRM) systems fall short of their needs. These systems, often designed for traditional sales processes, don’t align with the project-centric...